Salesforce Administrator Job in Redian Software

All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules

Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports

Understanding of basic triggers/Apex code knowledge

Sandbox environment management

DevOps/release management experience

Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience

Identify unused or underutilised platform features

Create a platform roadmap and define priorities, liaising with stakeholders

Own the communication of any platform changes to end users and stakeholders

Data management to improve Salesforce data quality, implementing rules and automation as needed

Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

User support tickets

Monitor and improve user adoption

New user and ongoing user training

Technical documentation

Management of integrated applications and third party suppliers including [enter your additional applications e.g. DocuSign, Conga, Survey Gizmo, Mailchimp etc]

Requirements

• Good communication skills to enable you to work across the company and help user adoption
  
• Be able to build reports, dashboards and workflow rules
  
• Ability to analyse data and know about security
  
• Innovative and open-minded (there will always be tools that can help increase the ROI of Salesforce and decrease the biggest Salesforce challenges)