Customer Quality Engineer Job in Renata Precision Components
Customer Quality Engineer
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Full-time
Position: Customer Quality Engineer
Location: Pune, Maharashtra, India
Employment Type: Full-Time
Company: RENATA Precision Components Pvt. Ltd.
Experience Required: 3 5 years
Industry: Plastic Injection Moulding Automotive & Allied Sectors
Company Overview
RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, catering to the automotive and other engineering industries. We're committed to delivering precision, quality, and customer satisfaction through continuous improvement and adherence to global standards.
Position Overview
We're looking for a skilled and proactive Customer Quality Engineer to manage customer complaints and ensure compliance with quality standards in line with automotive industry requirements. This role demands a hands-on approach to quality systems, documentation, and effective problem-solving.
Key Responsibilities
- Act as the primary point of contact for handling and resolving customer complaints.
- Prepare and maintain PPAP (Production Part Approval Process) documentation as per customer and IATF requirements.
- Utilize problem-solving tools (e.g., 8D, 5 Why, Fishbone) to analyze and address quality issues.
- Ensure adherence to IATF 16949:2015 quality management system standards.
- Coordinate with internal departments to implement corrective and preventive actions.
- Maintain clear and professional communication with customers regarding quality concerns.
- Support audits and quality system improvements based on customer feedback and internal reviews.
Qualifications & Experience
- B.E. in Mechanical or Production Engineering.
- 3 to 5 years of experience in a customer quality role within the automotive manufacturing industry.
Skills & Competencies
- In-depth understanding of automotive quality standards and processes.
- Strong knowledge of PPAP, APQP, FMEA, SPC, MSA.
- Proficient in using quality tools and methodologies for root cause analysis.
- Effective communication and interpersonal skills for customer engagement.
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
- Detail-oriented, resourceful, and able to manage multiple tasks effectively.
Why Join RENATA?
Be part of a dynamic quality team at RENATA and contribute to delivering world-class components to global automotive clients. We offer a collaborative work environment, opportunities for professional development, and a strong focus on continuous improvement and customer satisfaction.
