Associate/executive Instock Management Job in Retailez Private Limited

Job Description: Handle cases related to catalog, vendor complaints and Warehouse appointments scheduling and managing along with any escalations. Provide required inputs to stakeholders to manage vendor feedbacks Co-ordinate with sellers/vendors & internal teams for Catalog creation, product imaging, catalog edits and all catalog related activities, follow-up on POs, delivery, appointment scheduling and rescheduling and any sort of trouble-shooting Document processes & regularly update existing SOPs Review & suggest SOP changes required if any to the team Handle various sets of daily, weekly and monthly business reports Onboard new processes if required as per the business needs Report preparations and tracker sharing I. Skills Excellent written and oral communication skills in English MS Excel proficiency ability to mine voluminous data for specific detail Strong analytical skills Strong interpersonal skills Excellent listening skills Excellent data accuracy skills, eye for detail, and commitment to meet deadlines II. Operations Interact with vendors/stakeholders for process setup/clearing blockers in process Flag possible escalation, dive deep to recommend and implement corrective actions Flag any updates received from stakeholders on process to Team Lead/Manager Be part of stakeholders calls to raise challenges, lead, and document conference discussions Audit tasks assigned to junior associates and report quality metrics Train new staff and give feedback to the training team/manager Understand the processes across teams & work towards improving the same along with process experts