Insurance Operations Analyst Job in Rippling

About the role The Insurance Operations Analyst will manage the enrollment connections between the Rippling product and health insurance carriers. This role will require impeccable organizational and communication skills with a willingness to directly contribute to the day-to-day operational needs of the insurance transactions we manage. You will work with health insurance carriers, our clients and our internal support and engineering teams to ensure that the information present within Rippling is accurate and matches that of our carrier partners. This is an exciting role that requires significant attention to detail, an ability to learn as our product grows and an ability to create new processes. What you will do Manage an internal dashboard of tasks to ensure our clients data are matching that of the carriers Continuously iterate on the processes required to confirm data with the carrier Work directly with Health Insurance Carriers, Support, Engineering and our clients to ensure that member transactions were confirmed correctly Become a subject matter expert in everything Benefits Insurance Work with carriers to develop new and innovative ways of confirming the enrollments that have occurred within the Rippling platform What you will need 2-4 years of experience in an operations, project management or an equivalent role at a high-growth startup or consulting firm Ability to work from 5pm - 1am IST High attention to detail with excellent work ethic, time management, and execution Experience communicating directly with customers and stakeholders through email correspondence Familiarity working with product and engineering teams to root-cause product issues Experience working through a dashboard of tasks and organizing your day around these tasks Usage of data mapping tools such as Adobe Acrobat to map data fields Experience with G-Suite, Salesforce, JIRA, and case management tools