Customer Service Expert Job in Rjs Tech Solutions Llp

job descriptions:

Position: Social Media Coordinator
Experience: 0 to 6 years
Qualification: Graduate
Required Traits:
Should be fluent in speaking and writing in English.Should be able to understand software terminologies and basic technical jargon.Interactive in nature, fun loving.
Job Responsibilities:
Understand user s issues, reviews and deal with them accordingly.Be active on social networking platforms and publish posts frequently.Excellent vocabulary skills for publishing articles with correct grammar and spellings.Encourage users to remain engaged with our products, understand the features they are looking for and work with product development team on implementing them.Provide users with appropriate solutions for issues & queries raised by them.Organise interactions with developers, users and management adding value to the products.