Manager - Business Operations/support Medical Devices Job in Rs Consultants

Job Description Job Description: This position will be primarily responsible for providing collaborative engagement with the organization s US business Group while consistently delivering high quality services & aligning with its vision. This person will need to have both strong communication, collaboration & analytical skills, with a desire to work for a fast-paced, large corporate organization. In addition to exceptional leadership, roll-up your sleeves attitude is needed. This position will manage Business Support Operations of SPT (Sterile Procedure Trays) business division area which includes multiple teams catering to various business and manufacturing functions supporting US operations from India. We are seeking a dynamic professional with strong prior experience in Business Operations/Support area (preferably in the medical device or biomedical area). Required Skills: Cross-functional collaboration skill. Data-oriented, analytical and detail oriented, yet balanced with an ability to be able to step back from the data to draw out the right business approach for conclusion. Strong understanding of a Business Operations/Support processes. Solid understanding of manufacturing ERP like AS400 and corporate ERP systems like SAP. Lean Management office (Dynamic planning, activity follow up, Visual KPIs, continuous improvement methodology). Strategic and analytical thinker who can develop clear and concise analysis along with recommendations for change. Responsibilities: Manage multiple teams supporting various business functions like Kit Closing, Master Data Management, Component Setup, Sales Operations, Marketing Analytics, Vendor Contracts, Customer Account Management, Sourcing Analytics for SPT (Sterile Procedure Trays) business division in India while supporting the US business operations. To provide all required guidance to respective teams in India while ensuring business continuity & process improvement across functions. Ensure high quality operational metrics of turn-around-time, quality of service, utilization, technical excellence, and productivity of the team. Establish key performance indicators, monitor, and communicate to the internal customer ongoing performance, and improve performance in alignment with established goals. Ensure continuous engagement with leadership to stay aligned with the vision & growth plans. Prepare, implement &manage mechanism to solicit feedback from strategic partners for effective collaboration and alignment with expectations. Drive & lead team members to integrate new approaches, framework and best practices while identifying training and development needs for team members. Ensure adherence of organization s core values within team members. Collaborate and report activities to multiple stakeholders across business functions of the division for successful engagement. Drive, inspire and embed innovation culture in the team. Continuously assess opportunities to improve service delivery metrics.