Accounts Analyst Job in Rsg Media
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
The Analyst is responsible for application of receipts to customer accounts, support the collections of customer accounts, analysis of customer account activity, answer inquiries from customers and required reporting functions.
Responsibilities:
Accurately apply customer payments to customer invoices
Maintain customer receivable accounts within company guidelines
Compile, analyze, reconcile and report on customer activity
Respond to and resolve customer inquiries or disputes
Ensure receipt of payments within agreed upon timeline
Maintain accurate records of customer accounts
Monitor accounts for signs of potential default and escalate as necessary
Contact customers via phone and email to collect outstanding receivable balances (as needed)
Collaborate with internal departments such as finance, sales and services
Manage files, records, transactions and other office procedures
Assist with monthly, quarterly and year-end close cycles
Qualifications:
Required Skills/Abilities:
Bachelor's degree in Accounting, Finance or Business preferred
2+ years of progressive accounts receivable or collections experience strongly desired
Intermediate computer skills with in-depth knowledge of MS office and web-based systems; excellent word processing skills, Excel, and file management skills
Experience in Salesforce desired
Microsoft Office products and ERP System experience
Strong communication skills
Good understanding of collections regulations and procedures
Highly organized and able to work independently to manage a large portfolio of accounts
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