Technical Support Analyst - Professional Services Job in Rxlogix Corporation
Technical Support Analyst - Professional Services
Rxlogix Corporation
4+ weeks ago
- Noida, Gautam Buddha Nagar, Uttar Pradesh
- Not Disclosed
- Full-time
Job Summary
General Purpose:
RxLogix Corporation is seeking a System Analyst to join our team to provide support related activities for various PV Applications. Primary responsibility of this person would be to work in a 24x7 support team providing support for RxLogix Reporting Platform and Argus.
- Essential Duties & Responsibilities:
- L1 and L2 Support
- Issue Management and Q&A
- Configuration Management
- Client Management
- SLA Tracking
- Minimum Requirements:
- B.Tech or equivalent
- 2-4 years of experience
- Demonstrated proficiency in working on multiple projects and deadlines
- Strong problem solving and troubleshooting skills
- Excellent verbal and written communication skills
- Preferred Qualifications:
- Experience in SQL and PL/SQL is a plus
- Prior Support experience
- Experience in managing and working in a team which provides 24x7 support.
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