Assistant Manager Job in S&p Global
Job Summary
About the Team: The Translations Department operates within the Documents Insights & Services domain of the Market Intelligence division at S&P Global. This team is responsible for ensuring the timely and accurate translation of content to support both financial and non-financial data collection teams across the division. The department also supports translation needs for various other divisions within the organization. As part of the team, you will be exposed to cutting-edge translation tools and will engage in frequent interactions with global teams, offering valuable insights into industry dynamics, cultural diversity, and the cultivation of a collaborative work environment. The Impact: In this role, you will lead a team of 16 to 18 associates, contributing significantly to the achievement of departmental and organizational goals. You will work closely with your manager to drive initiatives related to translation operations, ensuring that the team delivers high-quality results while adhering to company policies and guidelines. This role provides an opportunity to lead by example, embrace change, and manage communication effectively across diverse teams, supporting the continuous development of your team members and fostering a high-performance culture. What s in it for You: Exposure to Global Operations: Join a large and growing translation operations team, with over 300 employees spread across 7 operating sites, utilizing state-of-the-art tools and processes. Cross-Functional Collaboration: Work with multicultural teams based in Ahmedabad, Hyderabad, Islamabad, Manila, South Korea, Malaysia, and Buenos Aires, aligning with global objectives. Skill Development: Gain broad exposure to various data collection processes within S&P Global, with a focus on translation services required across the organization. Key Responsibilities: Team Leadership: Lead and manage a team of 16 to 18 associates, ensuring optimal performance in the data extraction process from multiple sources, tools, and documents. Process Management: Oversee day-to-day workflow management, ensuring that team members meet operational targets and maintain high accuracy and efficiency in their work. Compliance & Quality Assurance: Ensure team members adhere to company guidelines, policies, and research tools while maintaining compliance in data/information collection processes. Performance & Development: Manage performance reviews, provide coaching, and lead talent development initiatives. Support individual career growth through personalized feedback and training. Stakeholder Engagement: Serve as a point of contact for internal and external clients, ensuring smooth communication and the successful execution of translation and data enhancement projects. Delegation & Resource Planning: Identify individual strengths within the team to allocate tasks effectively, and plan resource requirements to meet business needs while ensuring continuity of operations. What We re Looking For: Functional and Business Knowledge: Strong understanding of operations principles, business and data/content management, and operational workflows. Familiarity with relational database concepts and translation tools, with the ability to leverage these for operational success. Problem-Solving & Project Management: Ability to resolve complex issues within operations and manage projects from inception to completion. Strong conflict and change management skills, with the capacity to perform under pressure and make well-informed decisions. Client and Stakeholder Management: Maintain productive relationships with international clients, ensuring the successful delivery of services. Understand client needs and manage expectations while communicating efficiently and effectively. People Development & Performance Management: Lead team performance management, provide coaching and support, and identify development needs. Set clear goals, provide ongoing training, and foster an environment of continuous improvement. Required Skills & Qualifications: Excellent Communication: Proficient in both written and spoken communication, with the ability to engage with global teams and stakeholders effectively. Leadership and Interpersonal Skills: Strong team leadership abilities, with a focus on building relationships and fostering a collaborative team culture. Analytical & Decision-Making Abilities: Strong analytical thinking, decision-making skills, and attention to detail. Technical Proficiency: Intermediate knowledge of Microsoft Access, SQL, and advanced Microsoft Excel skills. Familiarity with RPA, Machine Learning, and Lean/Six Sigma methodologies is preferred. Flexible Work Schedule: Ability to work in rotational or night shifts as needed. Preferred Qualifications: Postgraduate degree in Commerce, Business Administration, or Management. Bachelor's or Master's Degree in Computer Science.
Qualification : Bachelor's or Master's Degree in Computer Science.
Qualification : Bachelor's or Master's Degree in Computer Science.
Similar Jobs for you
Your 4 Step Guide to Career Success
Apply for jobs
Create Profile
Schedule Interview
Get Hired
Help us improve JobGrin
Need Help? Contact us