Software Engineering Pmts (sdet) Job in Salesforce

Software Engineering PMTS (SDET)

Software Engineering | Hyderabad, India | Full-Time

About the Role

Join Salesforce s Service Cloud team as a PMTS Q3 Engineer (Software Development Engineer in Test) focused on quality, automation, and engineering efficiency. You will work on cutting-edge customer service platforms that leverage AI-powered chatbots, unified communications, and real-time CRM integrations.

The Q3 Engineering team is a highly accomplished group passionate about quality, tooling, and innovation. As a senior engineer, you will influence product design, quality culture, and delivery across multiple teams, ensuring trust and excellence.

Key Responsibilities

• Lead and coordinate efforts to deliver high-quality software products across multiple scrum teams.
• Own complex and ambiguous features with a deep understanding of the Salesforce Service Cloud application.
• Define and implement quality assurance processes, automation frameworks, and validation techniques.
• Mentor junior engineers, influence quality methodologies, and drive best practices across teams.
• Participate actively in design reviews, test plan creation, and cross-team technical discussions.
• Develop, review, and maintain sophisticated automated test frameworks and scripts.
• Monitor feature quality, identify gaps, and lead initiatives to improve test coverage and automation health.
• Collaborate closely with product management and engineering to align quality efforts with business priorities.
• Foster a collaborative environment to encourage knowledge sharing and continuous improvement.
• Use telemetry, metrics, and data-driven insights to influence testing strategies and product quality.

Required Skills & Experience

• 15+ years of relevant technical experience in software engineering and testing.
• Strong programming skills in Java, JavaScript, or similar languages.
• Deep understanding of system architecture, operating systems, databases, and object-oriented programming.
• Hands-on experience designing test plans, automation frameworks, and test specifications.
• Proficiency with testing methodologies, tools like Selenium WebDriver, Jenkins, and version control systems (e.g., Git).
• Experience building and optimizing functional/UI automation tests and API testing frameworks.
• Familiarity with Agile development, Scrum, and quality management systems.
• Strong communication, collaboration, leadership, and mentoring skills.
• Ability to handle multiple projects, triage issues, and react quickly to changes.
• Bachelor s degree or equivalent in Computer Science, Engineering, or related field.
• Ability to pass Salesforce security and background checks.

Highly Desirable

• Experience with open-source test tools and unit test automation frameworks.
• Familiarity with industry quality and usability best practices.
• Experience with CI/CD orchestration tools like Jenkins.
• Ability to optimize and automate processes, code, and testing efforts.

Why Join Us?

• Work on innovative, large-scale cloud platforms impacting millions of users worldwide.
• Collaborate with some of the top quality engineering experts at Salesforce.
• Be part of a culture that values trust, innovation, and continuous learning.

If you want to lead quality initiatives in a fast-paced, cutting-edge environment and have a passion for excellence, apply today!