Application Support Engineer Job in Sampana Digital
Application Support Engineer
Sampana Digital
4+ weeks ago
- Mohali, Ajitgarh, Punjab
- Not Disclosed
- Full-time
Job Summary
- Provide support and remediation across multiple applications.
- Provide Level 1 troubleshooting, problem resolution, business analysis.
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Document processes and procedures to resolve issues
- Identify and suggest possible improvements on procedures
- Perform the work within the constraints of published Service Level Agreements (SLAs)
- Participate and collaborate in requirement analysis, Quality Assurance (QA), User Acceptance Testing (UAT), and deployments, as well as sprint planning
- Deliver Sales Force solutions on sales Force Sales Cloud platform
- Basic understanding of Application Support role.
- Basic understanding of Linux, Shell Script, MySQL and Core Java
- Bachelor s Degree or higher in Computer Science or related field or equivalent work experience
- Proactive in nature and quick learner.
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