Business Processes Consultant - S/4hana Service Management Techno Functional Consultant Job in Sap

What you ll do Good understanding of end-to-end core business processes of Service Management Facilitate customer discussions and elaborate on the areas of proposed improvements Aptitude to define the problem concisely and propose solution Delivering billable components that meets a customer s needs Responsible for defining the scope of a project / opportunities, estimating efforts and project timelines Participate in RFPs for Service Management What you bring Degree in Engineering (BE, BTech) Strong knowledge in SAP S/4HANA Service and Customer Management modules Deep experience in areas of Interaction center, ERMS, Service request, Service contract, Service order, Service Quotation, Recurring services, Service confirmations, Billing, and pricing Deep experience in areas of Lead, Opportunity, Activities and Knowledge Article. Good understanding of front-end technologies like Fiori and Web UI Understanding of Order to Cash and Quote to Cash solutions Fair understanding of SAP S/4HANA capabilities and solution scope mapping from CRM to S/4 CM Understanding of Field Service Management will be added advantage Strong client-facing experience and well-developed customer focus Solid oral and written communication skills Mobility is must candidate must be ready to travel to project locations (short term and long term) More than 10 years of SAP Experience Experience on S/4HANA Service and Customer Management Experience on SAP CRM Service module Experience in business process configurations and testing of process scenarios At least five full cycle implementations experience in SAP CRM Service and/or S/4 Service and Customer Management Good integration knowledge of related modules and knowledge in Migration tools (MC and DMLT) Strong understanding of front-end technologies such as Web UI, Fiori etc Proficiency in ABAP, CDS, ODATA, Webservices, Proxy, SOAP, BAPI, Middleware, WEB UI, BOL GENIL. Proficiency in AET, Extensibility, Workflows, BSP, Forms, Events, BADI and Exits In-depth knowledge in CRM one order framework and S/4 CM one order framework Ability to write detailed functional specifications and technical specification documents relating to functional enhancements, interfaces, forms, and conversion of master data