Technical Writer/user Assistance Developer - Successfactors (4-8 Yrs.) Job in Sap

Requisition ID: 252591
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

TITLE

Technical Writer/User Assistance Developer - Successfactors (4-8 Yrs.)

ROLE

We are looking for a passionate, driven, and innovative technical writer to help us deliver world-class content for SAPs Cloud HCM product, SAP SuccessFactors. As a Senior User Assistance Developer, your responsibilities will include outlining, developing, and updating product documentation to support the judicious goals of our customers. The ideal candidate is an outstanding writer with a solid understanding of DITA and a demonstrated ability to manage multiple projects while delivering high-quality content in a fast-paced environment. As a member of this teamyou will:

• Deliver user assistance assets that enable users to deploy, administer, and use SAP software
• Develop a deep understanding of the software and target audience
• Own delivery of your product deliverables and ensure transparency by providing estimates and managing milestones within a given release
• Ensure content delivered is aligned with the relevant documentation standards, guidelines, and content architecture
• Engage with development, product management, customer support, UX outline, and other SAP teams to create a world-class information experience for the user
• Contribute to user assistance projects and initiatives for continuous innovation
  

EXPERIENCE

• 4 to 8 years experience in creating technical and/or business process documentation with full time undergraduate or post graduatedegree
• Excellent written and verbal communication skills, ability to manage priorities, and a proactive approach to resolving problems and delivering results
• Demonstrated ability to outline and deliver task-oriented content and capable of effectively working with multiple stakeholders in cross-cultural, global teams
• Drive content projects involving other team members
• Strong copy and developmental editing skills
• Experience working with DITA XML andcreating e-learning solutions is a plus

ABOUT THE TEAM

This position offers the opportunity to develop user assistance for SAPs Cloud HR product, SAP SuccessFactors. This development area is responsible for solutions that address our customers human resource business processes.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

Successful candidates might be required to undergo a background verification with an external vendor.

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