Client & Team Coordinator Job in Sfumato India Pvt. Ltd.

Client & Team Coordinator Be the Bridge Between Creativity and Clients at Sfumato India Pvt. Ltd.

Location: Rajkot, Gujarat

Experience Required: 2+ Years

Industry Preference: Advertising / Branding Agency

Are you a skilled communicator with a flair for organization and client servicing? Do you thrive on keeping projects running smoothly while ensuring clients stay informed and satisfied? At Sfumato India Pvt. Ltd., a fast-growing and creative branding and advertising agency, we re looking for a Client & Team Coordinator to play a pivotal role in managing communication and coordination between our clients and internal teams.

What We re Looking For:

• Education: Bachelor's degree in Marketing, Communications, Business, or a related field.
• Communication Skills: Strong verbal and written communication for effective client and team interactions.
• Industry Familiarity: Knowledge of laminate, ceramic tiles, real estate, and FMCG sectors is a plus.
• Organizational Skills: High attention to detail with the ability to manage multiple priorities and tasks efficiently.
• Client Relationship Management: Experience working closely with clients, understanding their goals, and ensuring their satisfaction.
• Problem-Solving Mindset: Ability to resolve issues professionally while maintaining strong client relationships.
• Time Management: Excellent at meeting deadlines and handling multiple client requests seamlessly.
• Adaptability: Comfortable adapting to changing client needs and fast-paced project environments.

Key Responsibilities:

• Client Communication: Act as the primary point of contact for client inquiries via calls, emails, and messages.
• Team Coordination: Relay client requests, updates, and feedback to internal teams for seamless execution.
• Service Tracking: Keep clients informed on service request status, progress updates, and delivery timelines.
• Client Engagement: Share updates about new services, offers, pricing changes, and relevant news.
• Expectations Management: Ensure internal teams are aligned with client expectations for successful delivery.
• Issue Resolution: Investigate client concerns, offer timely solutions, and ensure follow-through.
• Information Flow: Present client challenges and requirements clearly to internal teams for smooth problem-solving.

If you love working in a people-first environment where communication and collaboration are key to success, this is your chance to make an impact. Apply now to be a part of our growing team in Rajkot!