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BriefCase

Microsoft Dynamics 365 Crm Functional Consultant Job in Shaligram Infotech

Microsoft Dynamics 365 Crm Functional Consultant

Shaligram Infotech 4+ weeks ago
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Job Summary

Job Summary

We are seeking a highly skilled and experienced Microsoft Dynamics 365 CRM Functional Consultant to join our team at Shaligram Infotech LLP. The ideal candidate will have a strong background in Dynamics 365 CRM solutions, with a deep understanding of functional aspects, business processes, and client requirements.

Key Responsibilities

  • Lead and drive the functional aspects of Microsoft Dynamics 365 CRM implementations, including requirement gathering, solution design, configuration, and customization.
  • Work closely with clients to understand their business needs and map them to Dynamics 365 CRM functionalities.
  • Develop and deliver presentations, demos, and training sessions to clients on Microsoft Dynamics 365 CRM.
  • Collaborate with development teams to ensure the correct technical solution is implemented and meets client requirements.
  • Provide post-implementation support and troubleshooting for CRM solutions.
  • Perform gap analysis, define solutions, and create functional specifications.
  • Assist in data migration, system integration, and testing.
  • Work on functional documentation and guide junior consultants as needed.
  • Stay updated on the latest Microsoft Dynamics 365 CRM features and updates to ensure the organization is leveraging the most current technology.

Required Skills

  • Customer Engagement.
  • Field Services.
  • Workflow/Plugin Development.
  • 3rd Party API Integration.

Required Skills & Qualifications

  • Minimum 10+ years of experience working with Microsoft Dynamics 365 CRM in a functional consultant role.
  • Expertise in Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.).
  • Strong understanding of business processes, including sales, marketing, and customer service.
  • Experience with solution design, configuration, and customization in Dynamics 365 CRM.
  • Ability to manage client relationships and deliver solutions that meet business needs.
  • Strong communication and presentation skills.
  • Excellent problem-solving skills and ability to work under pressure.
  • Ability to work independently and as part of a team.
  • Relevant certifications in Microsoft Dynamics 365 CRM are a plus.

Location & Work Conditions

  • Location: Iscon Ambli Road, Ahmedabad (Work from Office Only).
Experience Required :

Minimum 10 Years

Vacancy :

2 - 4 Hires

Apply Now
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