Bot Developer_ Bangalore/hyderabad/pune Job in Sigma Allied Services Private Limited

Roles and Responsibilities

POSITION / TITLE: Sr. NLP Analyst / NLP Analyst

RESPONSIBILITIES:

Build content for chatbotand define an efficient process for identifying targeted follow-up questions based on keywords.

Research and analyze the scope of intent within the linguistic and technical dimensions of chatbot's capabilities.

Work with developers, product, and engineering teams to maximize conversions while ensuring a great user experience.

Analyze chat history andoptimize intents.

Experiment with different content formats and styles to deliver unique user experiences.

Drive continual content refinement and improvement through content experiments, user feedback, and analysis of performance metrics.

Create conversational flows to suit the requirements.

Train the chatbot accordingly to understand the linguistic variations of diverse types of users.

Debug thebotbehaviorand fix the issues.

MUST HAVE SKILLS

Great written and oral communication skills

Knowledgeable with user centric design

Strong language skills, very good with language semantics, vocabulary and grammar

Familiarity with chatbots and voice assistants