Hospitality Customer Service Process Job in Sitel Group

About Us

We are Sitel.

We connect brands with customers

4.5 million times every day.

From startups to Fortune 500 companies, we bring you closer to your customers at every step of the customer journey. With an unrivaled blend of empowered people and powerful technology, we deliver an end-to-end customer experience making memorable connections.

https://www.sitel.com/

Job Summary

Willingness to work in 24*7 RotationalShifts

Good Customer Service Skills

Good written and verbal communication skills in English

Fastworker

Ability to solve queries on the Go

Ok with flexible work timings

Ok to Travel and Work From Office

Good typing and email skills

HSC with minimum 6 months of any exp

Diploma

Graduate Fresher

No Post Graduates.

Experience : 0-1 Years

Fresher 's with Good communications skills can apply ( BSC IT,BSC Computer Science and Engineering Freshers are not eligible)

Primary Job Responsibilities

Resolving issues of the customers

Support Customers across the globe for queries on Hotel Bookings,Reservations, Stay,PAckages,etc

Skills/Knowledge/Abilities

Education

Experience Target

• Call Center experience a plus

Specialized Certifications