Account Director Job in Sociowash

Account Director

• Location: Mumbai
• Job Type: Full-Time
• Department: Client Servicing
• Industry: Advertising
• Experience: 9+ Years

About Sociowash

Founded in 2015, Sociowash is a vibrant Integrated Advertising Agency with over 200 creative minds across New Delhi and Mumbai. We re dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. At Sociowash, creativity meets strategy, and fun meets focus. If you thrive in a fast-paced, collaborative environment with a team that values passion and playfulness, you ll fit right in.

Role Overview

We re looking for a smart, quick-witted Account Director to lead client servicing efforts with energy, insight, and impeccable leadership. With 9+ years of experience in integrated agencies, you ll own strategic client relationships, guide multi-disciplinary teams, and drive projects from ideation to flawless execution.

What You ll Own

• Lead, inspire, and mentor a high-performing client servicing team, alongside content and design partners.
• Build strong client relationships, acting as the strategic advisor on branding, positioning, and marketing implementation.
• Keep client projects on track on time, on budget, and aligned with strategic goals.
• Oversee daily account operations, coordinating cross-functional teams including content, design, media, and more.
• Manage account financials, including billing oversight, Billing Cost Margin Analysis (BCMA), and maintaining healthy Gross Margins (GM).
• Develop and execute go-to-market strategies across the digital ecosystem: analyzing competition, defining positioning, messaging, tactics, and budgets.
• Lead business development efforts pitching, upselling, and bringing in new business opportunities.
• Present ideas that enhance service offerings and strengthen the agency s market positioning.
• Be a mentor and coach to junior executives and managers, nurturing them into future leaders.
• Handle miscellaneous client requests with agility and professionalism.

What We re Looking For

• 9+ years of client servicing experience in an integrated advertising agency.
• Exceptional leadership skills with the ability to lead by example and inspire teams.
• Deep understanding of business, strategic marketing, and client service.
• Strong strategic thinking and consulting abilities.
• Proven multitasking skills in a fast-paced, deadline-driven environment.
• Keen attention to detail and accuracy in work.
• Up-to-date knowledge of industry trends and their commercial implications.
• Professional approach to managing time, costs, and deadlines.
• Experience with billing processes, BCMA, and maintaining account profitability.
• Confident in business development and client pitching.

Why Join Sociowash?

Collaborate with a diverse, goal-driven, and fun-loving team. Work in an environment where creativity and strategic thinking go hand-in-hand. Take ownership of exciting projects with leading brands. Grow your career with mentors who value innovation and leadership. Enjoy a workplace where crazy creative ideas are welcomed. We are dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. If this sounds like your tribe, apply now, and let s figure out something amazing together.