Customer Support (installations) Job in Sun Telematics Pvt Ltd

Location :Bengaluru

Experience : 6-8 Years

Qualification : BE/Diploma in E&C/EEE/Equivalent

Job Role & Responsibility shall include (but not limited to):

• Tracking Device & other hardware related equipment configuration/installation/activation/deactivation
• Deploying of Technicians to site
• After Sales Support to customers
• Client Relations
• Customer Escalations
• MIS Reports

Skill Set:

• Should have excellent communication skills (oral and written)
• Customer Relationship Building & Management
• Resource Planning and Deployment
• ROI Conscious
• Time Management Skills
• Turn Around Time Achiever
• Excellent Interpersonal Skills
• Hardware, Software & MobiApp Installation knowledge
• Ability to lead a team size of 15-30 Technical / Installation Team

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