Customer Relations Job in Sundaram Finance Limited
Customer Relations
Sundaram Finance Limited
4+ weeks ago
- Bikaner, Rajasthan
- Not Disclosed
- Full-time
- Permanent
Job Summary
Location Bikaner Qualification Any Graduate Age 21 - 30 Years Experience From 2 Years - 0 Months Experience To 7 Years - 0 Months Key Requirement for the Position Roles and Responsibilities:
1) Pre- Disbursement Activity:
Handling foot falls at the dealerships and dealership related activities.
Field Investigating Activity.
Lead generation through promotional activities conducted by SFL.
Collection of prospective customer information.
2) Disbursement:
Processing application for approval.
Obtaining documents from customers for payment.
Collection invoice/Insurance and other respective papers.
Processing the loan documents for payment.
3) Post Disbursement:
Confirmation of delivery of vehicle finance processed.
Collection of registration certificate if applicable.
Collection of insurance policy if applicable.
4) Recovery Management:
Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.
5) Customer relations and cross selling:
Responding to customer queries and grievances and providing timely information and redressal.
Exploring favorable cross selling opportunities with the customers.
Job Description Good communication skills and presentation skills.
Marketing and negotiating skills.
Knowledge about latest products in the market and ability to adapt to changes.
Organizing and Enthusiasm ( Positive Energy and Focus )
Logical reasoning and able to perform in enterprising roles
Risk analysis and management.
Venue Contact
1) Pre- Disbursement Activity:
Handling foot falls at the dealerships and dealership related activities.
Field Investigating Activity.
Lead generation through promotional activities conducted by SFL.
Collection of prospective customer information.
2) Disbursement:
Processing application for approval.
Obtaining documents from customers for payment.
Collection invoice/Insurance and other respective papers.
Processing the loan documents for payment.
3) Post Disbursement:
Confirmation of delivery of vehicle finance processed.
Collection of registration certificate if applicable.
Collection of insurance policy if applicable.
4) Recovery Management:
Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.
5) Customer relations and cross selling:
Responding to customer queries and grievances and providing timely information and redressal.
Exploring favorable cross selling opportunities with the customers.
Job Description Good communication skills and presentation skills.
Marketing and negotiating skills.
Knowledge about latest products in the market and ability to adapt to changes.
Organizing and Enthusiasm ( Positive Energy and Focus )
Logical reasoning and able to perform in enterprising roles
Risk analysis and management.
Venue Contact
Experience Required :
2 to 7 Years
Vacancy :
2 - 4 Hires
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