Assistant Manager - Cab Management Job in Swiggy Careers
Assistant Manager - Cab Management
Swiggy Careers
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Roles and Responsibilities
- Build and maintain an inventory of high-quality taxi vendors.
- Implement a system for regular vendor quality checks and updates.
- Set up a seamless process for booking, deployment, and billing.
- Proactively address and resolve vendor-related issues.
Background Requirements
- 4+ years of experience in cab fleet management or logistics.
- Strong organizational and vendor management skills.
- Familiarity with local transportation services.
Key Result Areas (KRAs)
- Maintain a robust and reliable inventory of taxi vendors.
- Ensure smooth and timely taxi bookings.
- Proactively resolve vendor-related issues.
Key Performance Indicators (KPIs)
- Task Success Rate: High completion rate in the Taxi category.
- Repeat Rate: Increase in repeat bookings within the Taxi category.
- Escalation/Complaint Rate: Ensure the rate remains below the defined threshold.
Equal Opportunity Statement
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.
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