Sales Manager I Job in Swiggy Careers

About Swiggy

Swiggy is India s leading on-demand delivery platform driven by a tech-first approach to logistics and customer-centric solutions. Operating in over 500 cities with thousands of restaurant partnerships, a 2 lakh+ delivery fleet, and an employee base of 5,000+, Swiggy delivers convenience powered by continuous innovation and robust machine learning technology.

Since launching in 2014 as a hyperlocal food delivery service, Swiggy has grown into a logistics powerhouse, providing a seamless experience for millions of customers. Our recent expansions Swiggy Instamart, Swiggy Genie, and Guiltfree are redefining the market while creating opportunities for employees to thrive.

Role: Sales Manager I

Job Responsibilities:

• Serve as the primary point of contact for assigned client accounts, understanding their goals and challenges.
• Develop account strategies to overcome challenges and maximize account growth as per targets.
• Conduct face-to-face business reviews with clients, discussing performance and presenting new opportunities.
• Track and analyze sales data, account performance, and market trends to identify opportunities.
• Drive business growth for new partners by improving basic metrics and performance.
• Deliver incremental revenue through monetization and commercial improvements.
• Increase market share and counter share through strategic planning.
• Build and maintain strong relationships with restaurant partners, ensuring high satisfaction scores (NPS).
• Collaborate with internal teams to deliver exceptional client service and address concerns.
• Generate leads, approach potential clients, and secure new partnerships.

Desired Candidate:

• Graduate with excellent communication skills.
• Experience in e-commerce and online marketing channels.
• Confident, driven, and a go-getter personality.
• Strong analytical and Excel skills.
• Effective communicator with leadership and influencing skills.
• Flexible, proactive, and creative, with a focus on continuous improvement.
• Team player with the ability to adapt to change and drive results.

Key Skills:

• P&L Understanding
• Market Research and Intelligence
• Customer Lifetime Value
• Business Development
• Data Logic and Analytics