Support Engineer Job in Swqa Solutions Pvt Ltd
Support Engineer
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
Main Responsibilities Azure Management Manage Deployment process- Monitoring, Alerting, customize Dashboards, Creating runbook processes Building up insights Application insights, Create custom dashboards for environments, finding metrics for critical environment, defining logs for troubleshooting KBs and defining severities Support Management- Linux/Windows- Operations & Service desk requirements, Patching tasks, Server setups, General IT Administrative Tasks, Active Directory Account Management, Event Management, SLA, SD reports, Work on Monitoring Tools Technical Graduation / Post Graduation /B.E/B.Tech .BCA/MCA in Computer science preferred Linux certified (preferred), up to 2 year experience in L1 support or both. Knowledge of Active Directory, JIRA, Confluence, ANSIBLE preferred Basic Knowledge of various Monitoring/Deployment/Virtualization tools is required Knowledge of Microsoft Office esp. Excel Good English communication skills Non-Technical Excellent team work, interpersonal skills Able to communicate effectively internally and with clients overseas Able to work in shifts 24/7
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