Business Analyst Job in Synergy Technology Services Pvt Ltd.

Job Description / Responsibilities:

• Evaluating business processes, anticipating requirements (business and functional), uncovering areas for improvement, developing and implementing solutions.
• Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA.
• Preparing prerequisites use cases, acceptance criteria, end business testing requirements and formal requirements documentation.
• Understanding of the music distribution (digital and physical) industry to suggest new features and enhance existing features.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Demonstrations of new functionality to business and technology users.
• Work in tandem with the team to produce user manual and system documents in the desired format.
• Competitor analysis to suggest additions and improvements.
• Working closely with clients, technicians, and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Monitoring deliverables and ensuring timely completion of projects.

Experience:

• 5 7 yrs

Education and Qualification:

• Graduate/MBA

Skills Required:

• Primary expertise as a techno-functional resource.
• Experience to include data analysis, interpretation, research design, implementation and report writing.
• Must be experienced in translating business needs into research strategies and actionable recommendations.
• Must have the ability to successfully manage and deliver multiple projects in a deadline-driven environment.
• Proficient with tools like Jira, Trello, Wiki, Ms-Word, Excel, Whimsical, and Visio, etc.
• Have a good experience of the Agile Process (Scrum and Kanban).
• Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value.
• Shows a good understanding of the music distribution (digital and physical) domain and visualizes new features and requirements from the industry best practice and documents them for technical implementation.
• Good listener and values others inputs and responds appropriately.

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