Service Coordinator Job in TRUSTEGIC

Industry: Engineering

Benefits: ESIC/ Mediclaim, PF, Gratuity, CL, SL, PL etc..

Qualification: Graduate or Diploma/ B Tech in EE, ME, Automobile.

Job Description:

Responsible for Service co-ordination for Godrej division

Preparation and monitoring of warranty and AMC visits on weekly & monthly basis. Advance planning on deployment of engineers.

Co-ordination with Principal's for service and parts related support.

Technical support to engineers on field issues for resolution.

Monthly invoicing to Principal and customers against visits and paid jobs.

Interaction with customers on satisfaction of services rendered and take corrective actions to improve upon.

Regular meetings with key customers.

MIS reports on service activity on weekly and monthly basis.

Monthly service meetings with engineers.

Call assigning on daily basis.

New machine registration & SAP entry to Godrej.

FSR Portal handling & claim submission.

Handling of AFDC for machine sales.