Recovery Specialist Job in TSI-Transworld System Inc

Role & responsibilities -

• Credit Collections, Bad Debt, Old Dues, Recovery, recovery portfolio with respect to collections
• Contact customers to negotiate payment plans & resolve outstanding balances.
• Explain payment plans and the importance of timely payments.
• Update account notes accurately and adjust statuses per guidelines.
• Research and resolve disputed balances
• Review collection up unit and changes account status based on established procedures.

Preferred candidate profile –

• Required only from Mumbai Location.
• Strong English skills (written & verbal).
• Experience in credit card collections is a plus.
• Minimum 1 year of International US Credit Card Debt Collections, sales, or retention experience required.
• HSC or 10+ 2 -Diploma / Graduation required

Perks and Benefits -

• Shift: Night / Days Off: Saturday and Sunday
• Transport facility Pickup & Drop Provided
• Incentive opportunity depending upon your performance