Sr Manager - Business Collaboration Job in Tata Communications

Sr. Manager Business Collaboration

Location: Mumbai

Experience: 2 8 Years

Company: Tata Communications

Employment Type: Full-Time

About Tata Communications

At Tata Communications, we are redefining global connectivity through innovation and intelligence. From Cloud and Mobility to Internet of Things (IoT), Unified Collaboration, Security, Media, and Network Services, we are building the next generation of digital infrastructure to support the New World of Communications.

Role Overview

We are seeking a Senior Manager Business Collaboration to lead and grow our Unified Collaboration product portfolio. This role will be responsible for product strategy, lifecycle management, GTM planning, and driving profitable growth. You will define the product roadmap, manage cross-functional development, and ensure exceptional customer experiences through product enhancements and digital journeys.

This is a tactical and strategic role with direct influence on mid-term business outcomes, driving revenue, profitability, and competitiveness in the Unified Collaboration space.

Key Responsibilities

• Product Ownership: Define product requirements and manage development from concept to launch. Own the product roadmap, delivery, and enhancements.
• Customer Experience: Collaborate with IT and operations teams to streamline the digital customer journey and improve CSAT scores through process and system improvements.
• Go-to-Market Strategy: Develop and execute product plans including value proposition, pricing, positioning, promotions, packaging, and sales enablement.
• Performance Tracking: Monitor product P&L, revenue, profitability, and market competitiveness. Provide accurate forecasting and reporting of product performance.
• Sales Support: Equip sales teams with tools, training, and guidance to communicate product value. Define pricing guidelines and assist in special solutioning when needed.
• Market Intelligence: Analyze local market dynamics, customer needs, and competition to refine offerings and maintain a strong market position.
• Cross-functional Leadership: Collaborate with marketing, engineering, IT, operations, and finance to align strategy and execution.
• Optional People Management: May lead a small team or act as an individual contributor, depending on the scope.

Minimum Qualifications & Experience

• Bachelor's degree in a relevant field (MBA preferred).
• 2 8 years of experience in product management, preferably in Unified Collaboration or Telecom domains.

Desired Skill Sets

• Strong understanding of product strategy, planning, and execution.
• Experience in go-to-market strategy, pricing models, and product positioning.
• Commercial acumen with the ability to analyze P&L and market data.
• Strong knowledge of local markets and customer behavior.
• Solution-oriented mindset with an end-to-end product view.
• Excellent communication, presentation, and stakeholder management skills.
• Experience working across cross-functional teams including sales, marketing, engineering, and operations.
• Familiarity with digital platforms and creating seamless customer journeys is a plus.

Why Join Tata Communications?

• Be part of a leading global digital ecosystem enabler.
• Drive cutting-edge innovation in cloud, connectivity, and collaboration.
• Collaborate with visionary leaders and global teams.
• Accelerate your career with impactful, high-ownership roles.