Customer Support Manager Job in Tech2globe

Customer Support Manager

Tech2globe 4+ weeks ago

New Delhi, NCT
Not Disclosed
Full-time
Permanent

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Job Summary Job Profile *Handle inbound calls, chats & emails effectively *Understand and resolve customer concerns *Provide service-related information *Maintain database *Maintains customer satisfaction by providing problems-solving resources. *Answers customers questions. *Resolves problems. *Completes audits. *Determines customer service requirements by maintaining contact with customers *Improves customer service quality results by studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results. *Maximizes customer operational performance by providing help desk resources and technical advice.

Experience Required :

Minimum 3 Years

Vacancy :

2 - 4 Hires