Guest Service Associate (cashier) Job in The Indian Hotels Company Limited

Guest Service Associate (cashier)

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Job Summary


Job Responsibilities

1. Meet and entertain guests to enhance guest satisfaction.

2. Block the VIP rooms and keep the keys and personal stationary ready to facilitate express check-in.

3. Maintain Quality standards and maximize utility of departmental resources.

4. Regularly update guest preferences and profile on the opera.

5. Improve efficiency standards to ensure better performance.

6. To enhance morale of staff by effective relationship building

7. Collect payments whether in cash or credit

8. Resolve customer complaints, guide them and provide relevant information

9. Track transactions on balance sheets and report any discrepancies


Job Requirements

1. Meet and entertain guests to enhance guest satisfaction.

2. Block the VIP rooms and keep the keys and personal stationary ready to facilitate express check-in.

3. Maintain Quality standards and maximize utility of departmental resources.

4. Regularly update guest preferences and profile on the opera.

5. Improve efficiency standards to ensure better performance.

6. To enhance morale of staff by effective relationship building

7. Collect payments whether in cash or credit

8. Resolve customer complaints, guide them and provide relevant information

9. Track transactions on balance sheets and report any discrepancies


Experience Required :

0 to 1 Years

Vacancy :

2 - 4 Hires

Apply Now
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