BriefCase
BriefCase

Customer Service Job in The Sanmar Group

Customer Service

The Sanmar Group 4+ weeks ago
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Job Summary

Job Title: Customer Service Engineer

Experience: 5 to 8 Years

Location: Chennai

Qualification: Diploma in Mechanical Engineering

Age Range: 23 28 years

Job Type: Full Time


Job Summary

We are seeking an experienced Customer Service Engineer with a strong background in Mechanical Seals or Pumps. The ideal candidate will coordinate site installations, conduct regular customer training, and perform troubleshooting to ensure optimal service delivery. Willingness to travel 15 20 days per month is essential for this role.


Key Responsibilities

  • Coordinate with customers for site installations and provide ongoing technical training.
  • Perform major troubleshooting and problem resolution at customer sites.
  • Conduct customer service surveys to gather feedback and improve service quality.
  • Provide timely and efficient support to maintain customer satisfaction.
  • Manage service operations across Chennai and nearby locations with occasional travel.

Required Skills & Experience

  • 5 to 8 years of hands-on experience as a Service Engineer in the Mechanical Seals or Pumps industry.
  • Strong problem-solving skills and the ability to troubleshoot complex technical issues.
  • Excellent customer communication and coordination abilities.
  • Willingness to travel 15 to 20 days per month.
  • Ability to work independently and handle customer site visits efficiently.

Qualifications

  • Diploma in Mechanical Engineering.

Why Join Us?

  • Work with a leading provider in the mechanical seals and pumps industry.
  • Opportunity to engage with diverse customers and enhance technical skills.
  • Supportive work culture encouraging growth and learning.
  • Competitive salary and benefits.

Qualification :
Diploma in Mechanical Engineering.
Experience Required :

Minimum 5 Years

Vacancy :

2 - 4 Hires

Apply Now
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