Technical Support Engineer Job in Thoughtsol Infotech Pvt Ltd

Designation: DSS L2(Field)

Function: Services

Location: Delhi/NCR

Requirements

• Experience Min 2 Years
• Comm Skills Good Written & Verbal
• Exposure in Servers/ windows
• Exposure in Microsoft and other common Operation Systems
• Profile Field /Resident Engineer
• Qualification B.Tech or B.E /Diploma ( 3 Years) , can consider simple graduates as well
• Windows 2008/2012 server administration/Linux Administration
• Implement AD group policies (Password policies, Disable LLMNR, Enable SMB signing, etc.)
• Implement list privilege access control
• Install and configure Certificate Servers. Deploy certificates on services, servers and workstations
• Replace clear text protocols with secure protocols
• Extensive scripting knowledge
• Upgrade patches, firmware on all server and network devices
• Upgrade software to latest version
• Work with different team to implement security
• Install and configure SolarWinds products
• Experience on HP Blade C7000, Netapp
• Familiarity with Windows Server 2016

Job Responsibilities:

• Repair and Breakfix
• Managing and Tracking Tickets/Calls
• Managing SLA
• Managing Maintenance
• Daily Reporting