Program Advisor Job in Timespro

Position: Program Advisor

Employment Type: Full-Time

Department: Management Team

Location: Mumbai

About TimesPro

TimesPro is a leading Higher EdTech initiative of the Times of India Group, established in 2013 with a mission to make quality education accessible and industry-relevant. We champion the principles of Education 4.0 learner-centric, role-specific, technology-enabled, and globally collaborative.

We offer:

• Early Career Programs in BFSI, e-commerce, and tech
• Executive Education in partnership with top Indian and global institutions
• Enterprise Solutions for workforce learning & development

Role Overview

We are looking for a dynamic and consultative Program Advisor to support the Executive Education business at TimesPro. In this role, you ll engage with senior and mid-level working professionals, advising them on the right executive learning programs to accelerate their careers. If you have a flair for communication, a consultative mindset, and a passion for lifelong learning, this role is for you.

Key Responsibilities

Consultative Counseling:

• Advise and guide working professionals on executive programs offered in collaboration with top Indian and international institutions.

Lead Engagement:

• Engage 100 120 prospects daily via phone, understand their career goals, and match them with suitable programs.

Needs Assessment:

• Understand personal and professional aspirations of potential learners and align program offerings to meet those needs.

Follow-ups & Closures:

• Maintain regular contact with prospective learners, address queries, and assist them through the decision-making and enrollment process.

CRM Management:

• Log all interactions and maintain lead details and follow-ups using CRM tools to ensure organized communication and tracking.

Collaboration:

• Work closely with internal teams to ensure smooth onboarding, enrollment, and handover of enrolled participants.

Performance & Incentives:

• Achieve or exceed monthly enrollment targets and earn industry-leading incentives and rewards.

Training & Development:

• Attend ongoing training sessions to improve product knowledge, communication skills, and overall performance.

Desired Skills & Experience

Experience:

• 2 3 years of experience in consultative sales, education program sales, executive search, or training & development.

Communication:

• Excellent verbal communication, strong listening skills, and persuasive selling abilities.

CRM Proficiency:

• Prior experience working with CRM software to manage leads and track follow-ups.

Industry Passion:

• Strong interest in the education sector and belief in its transformative potential.

Personality Traits

• Confident, empathetic, and approachable demeanor.
• Positive attitude with a strong ethical foundation.
• Adaptive and open to feedback and learning.
• Team player with a professional work ethic.
• Punctual, respectful, and customer-focused.

This role offers a fantastic opportunity to impact careers, contribute to a fast-growing EdTech brand, and work with a motivated and high-performing team.