Schedule Change Agent Job in Tripstack

Description

About Etraveli Group is a global platform for flights, an air technology company with a presence across all continents. We pride ourselves on being the fastest, most precise way to realize a travel plan, no matter the distance or complexity. We are the preferred partner of some of the world s biggest technology companies, airlines, hotel chains, and car rental companies. Together with them, we work closely to meet the growing demands of our customers.

Job Description :

We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment. You would be:

• Working on schedule change reservations minimum 40 PNR's a day.
• Reporting to the Team Lead to achieve goals.
• Responsible to check all queues of a schedule change and contact Airlines to check for alternate options.
• Following up on the flight reservations, contacting the customer to share options available for the rescheduled flight.
• Handle misconnections and get the flights confirmed by the Airlines.
• Multi-tasking and ready to adapt to new situations and challenges or role reversal

Job Location: Mumbai / Pune / Delhi

Requirements

• Recent experience working in a Schedule change team / a travel consultant who can work on a minimum of 40 files per day.
• Good knowledge of GDS Amadeus, SABRE & Galileo.
• Multi-tasking and ready to adapt to new situations and challenges or role reversal.
• Good written and verbal communication.
• Ability to work in different shifts.
• Self-learning and being able to take initiative are very important.