BriefCase
BriefCase

Customer Care Executive Job in Truelymarry

Customer Care Executive

Truelymarry 4+ weeks ago
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Job Summary Responsibility
  • Ensuring timely delivery of people relationship through proper planning, scheduling and execution.
  • Should strive to create a difference in the mind of the people regarding the brand and services.
  • Plan and organize a substantial workload that includes complex, diverse task and responsibilities.
  • Manage team to achieve the goal.
  • Continuously coordinate with customer to justify the requirement.
    • Specifications
    • Manage large amounts of incoming calls.
    • Generate sales leads.
    • Identify and assess customers needs to achieve satisfaction.
    • Build sustainable relationships and trust with customer accounts through open and interactive communication.
    • Provide accurate, valid and complete information by using the right methods/tools.
    • Meet personal/customer service team sales targets and call handling quotas.
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    • Keep records of customer interactions, process customer accounts, and file documents.
    • Follow communication procedures, guidelines, and policies.
    • Take the extra mile to engage customers.
    Experience Required :

    0 to 3 Years

    Vacancy :

    2 - 4 Hires

    Apply Now
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