Chief Manager - Credit Job in Tvs Credit Services Ltd

Job Title: Chief Manager Credit

Department: Credit

Location: Chennai

Job Type: Full-Time | Permanent

Reporting To: Associate Vice President Credit

Job Purpose:

The Chief Manager Credit will be responsible for developing, implementing, and overseeing credit policies for the Consumer Durable Loans portfolio. This role requires deep expertise in retail lending risk management, scorecard development, and digital credit decisioning, with a strong understanding of consumer behavior and the dynamics of consumer finance within banks or NBFCs.

Key Responsibilities:

Policy Development & Risk Management

• Design and manage credit policies for Consumer Durable Loans across multiple geographies and product lines.
• Develop rule-based and scorecard-driven underwriting frameworks aligned with market trends and risk appetite.
• Continuously monitor portfolio performance, delinquencies, and credit costs to ensure portfolio health and suggest timely policy changes.

Business Alignment & Collaboration

• Work closely with OEMs, retailers, and sales finance teams to align credit strategies with business goals.
• Collaborate with product, technology, and analytics teams to deploy policies effectively across both digital and assisted lending journeys.
• Provide credit risk inputs for new product launches, business partnerships, and channel strategies.

Data-Driven Credit Strategy

• Leverage bureau data, customer analytics, and alternative data sources to refine credit segmentation and enhance decision accuracy.
• Drive innovation in credit decisioning through use of digital tools, scorecards, and partner integrations.

Governance & Compliance

• Ensure adherence to internal credit standards, regulatory norms, and audit requirements.
• Conduct regular reviews of credit policies to ensure relevance and effectiveness.

Qualifications & Experience:

• Educational Qualification: Postgraduate or MBA (Finance preferred).
• Experience: Minimum 8 years in credit policy, with significant exposure to Consumer Durable Loans in a Bank or NBFC.

Key Functional Competencies:

• Strong understanding of EMI schemes, zero-cost financing, and manufacturer subvention models.
• Experience working with fintech partners, embedded finance platforms, and POS financing networks.
• Skilled in credit policy formulation, risk modeling, and scorecard development.
• Proficient in working with credit bureau data, partner APIs, and digital credit tools.

Key Behavioral Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proven track record of effective cross-functional collaboration.
• Technical proficiency in Excel, SQL, and analytics tools such as SAS or Python is preferred.

Why Join Us?

This is a high-impact leadership opportunity in the evolving consumer lending space, where you'll shape credit strategy and risk frameworks at scale, working alongside dynamic teams and partners in a fast-growing environment.