It & Risk Service Delivery Manager Job in Ubs

Are you a leader people look up to? Do you know how to bring out the best in people ?
Were looking for someone like that who can:

assign and manage Access Rights Risk Assessment requests to assessors depending on the available capacity

discuss with account manager any prioritization request and prioritize the order in which assessments will have to be completed

coordinate with project stakeholders and provide assessment status on regular basis as per agreed schedule or on request

build services relationships with Client

ensure quality services are performed to the agreed OLA

define and implement specific processes, methodologies for effective monitoring, control and support of service delivery

develop and implement continuous improvement plans as per business requirements

lead Service Review Meetings: areas covered will include Performance reports , service improvements, quality and processes

develop and facilitate workshops and training courses and ensure knowledge is equally shared across all assessors