Order Processing Executive Job in Ugaoo

About Us:

At Ugaoo, we're more than just a gardening brand we're a movement. With over 135 years of experience in agriculture and horticulture under the legacy of Namdeo Umaji Agritech, we are transforming the future of gardening. With the global gardening market projected to reach $120 billion by 2027, we re at the forefront of this change.

Ugaoo blends time-tested wisdom with modern innovation, offering a fast-paced, dynamic environment for those eager to make an impact. Join us if you're passionate about growing, both personally and professionally, and be part of a company that thrives on collaboration, innovation, and results.

What s In It for You?

• A Culture of Growth: At Ugaoo, your ideas are valued, and you'll find a supportive environment where you can flourish. We foster values like resilience, openness, and responsibility.
• Room to Innovate: We encourage ownership and calculated risks. If you're someone who enjoys challenging the status quo, Ugaoo is the place for you.
• Performance-Driven Success: Your dedication and hard work will be recognized, with direct impact on the company s growth.
• Kinship and Collaboration: You're not just an employee; you're part of a team. At Ugaoo, we work, celebrate, and support each other every step of the way.

Key Responsibilities:

• Order Processing: Manage order processing through online portals.
• Shipment and Invoices: Ensure shipment labels and corresponding invoices are correctly attached to shipments.
• MIS Reporting: Maintain daily MIS reports in Excel for orders posted on the same day. Provide inventory and shipment reports to the management team via email.
• Inventory Planning & Allocation: Plan and allocate inventory based on consumption, ensuring inventory needs are met periodically.
• Returns Management: Handle returns through online e-commerce portals, ensuring proper communication with e-commerce partners for discrepancies.
• Claims & Credit Notes: Record returns by raising credit notes for materials returned and received in the warehouse.
• Courier Coordination: Coordinate with courier partners to ensure timely pickups of shipments.
• Claims Management: Raise online tickets for claims if material is received damaged or if incorrect products are received.
• Documentation: Maintain separate data of orders, returns, and claims, and ensure all paperwork is properly filed.
• Team Coordination: Coordinate with the e-commerce business team to ensure smooth operations and avoid discrepancies.

Requirements:

• Bachelor s Degree
• 2-3 years of experience with a good understanding of order processing through online marketplaces.
• Strong proficiency in MS Excel
• Excellent communication and coordination skills.

Who We re Looking For:

We are looking for driven individuals eager to take ownership of their work and step up to new challenges. If you're passionate about growing in a fast-paced environment and are ready for the next step in your career, Ugaoo is the perfect place for you. Join us, and let s grow together because we believe Plants Grow People.

Why Ugaoo?

• Impact: Your work directly impacts the growth of the company.
• Collaboration: A supportive environment where you re part of a team that works together to succeed.
• Growth: A chance to develop your skills and career in an innovative and fast-growing company.