Product Support Engineer I Job in Uipath

What you'll do at UiPath Escalation point of contact for UiPath software support in pre-sales and post-sales stages In charge of the overall Product Support for discrepancies/bugs/ enhancements/customer education for our Robotic Process Automation software through standard channels email and ticketing tools Help UiPath customers with Technical/Product issues. Routing Feedback to the Product team What you'll bring to the team Must-Have Technology B.E/B.TECH in Computer Science/or equivalent degree 3-5 years of experience in Application Support or Product support .NET (C# or VB)/ Java/Python/node-based programming/SQL Prior UiPath end-to-end experience in developing or supporting automation workflows basic Knowledge of UiPath Deployment Architecture and Cloud platforms Azure/AWS/GCP Added Advantage Experience and/or certifications in other RPA technologies (Automation Anywhere, Blue Prism, etc) UiPath Associate (UiRPA) / Advanced (UiARD) Certification Good understanding of web services, REST, SOAP etc. Knowledge on XML & JSON Basic understanding of the MS Office Suite and macros/VBA Soft-Skills Very good communication and Customer Presentation Skills Fluent in written and spoken English. Excellent problem-solving skill