Tsi Retail Gypsum-ghaziabad Job in Ultratech Cement Ltd

Market Intelligence

• Stay updated with market trends and competitor activities
• Gather market feedback and consumer insights and provide inputs to Area Sales Manager on a regular basis.

Media and Advertisement Execution

• Effectively co-ordinate with agency for frontline implementation of zonal marketing plan, including VAP marketing plan, in respective areas.
• Ensure that all advertisement material (POP material, posters, danglers) are properly displayed with higher visibility
• Implement promotional schemes for channel partners & submit the first hand report of the schemes effectiveness to the Area Sa

Channel Sale

• Coordinate with CASC personnel for imparting training to retailers on new products & technical aspects of products.
• Execute sales visits to stockists/retailers as per the defined plan and daily update to Area Sales Manager pertaining to sales activities
• Manage Lead end to end and ensure conversion of leads.

Customer Experience and Relationship Management

• Respond to customer complaints in a timely manner. If required, visit site to get the actual feel of complaint and ensure prompt resolution of complaints
• Timely highlight any constraints or dependency on other teams to the Area Sales Manager to take necessary action.
• Action and close issues identified through client centricity initiatives
• Ensure timely refund / replacements of damaged goods.

Commercial Management and Process Efficiency

• Co-ordinate with Commercials team to raise sales invoice
• Follow up with the customers for timely payment as per credit terms
• Ensure adherence to sales process & system requirements