Software Support Executive Job in Unnati Informatics

Software Support Executive

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Job Summary
  • Coordinating between the customer and the IT operation team.
  • Provide technical telephone, written, onsite support, and remote sessions.
  • Should be able to interact with developers.
  • Handling client queries and technical support.
  • Database maintenance.
  • Good written and verbal communication.
  • Have to do software installation and provide training to clients.
  • Testing of new software and providing feedback for improvement.
  • Build and promote strong and long-lasting relationships with clients.
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
Minimum qualification requirement

Required - Bachelor's or higher education

Required - Located in Ahmedabad

Required - Good command over English,Hindi,Gujarati

Experience Required :

0 to 2 Years

Vacancy :

2 - 4 Hires

Skills Required :

Telecommuncations, Communication And Presentation Skill, Support Engineer, Customer Support, Communiaction Skills, Technical Support, Software Solution, MS OFFICE Excel, Typing Speed, Online Technical Support

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