Cluster Lead Job in Urban Company

The right individual should have a combination of sharp analytical decision-making, sound business judgment, robust result-driven execution, and creative iterative business building. A Cluster Lead would typically oversee a team of 4-5 Category Managers, and SMEs and be responsible for all aspects of operations of 200-300 associates. What you ll do: Independently own and build all aspects of UC s business across your vertical -building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion Grow the marketplace while optimising multiple opposing factors like service availability and supply utilisation; scaling user growth while improving operational excellence and quality of service Build, coach and lead a high performance team across business development, skill training and growth Collaborate across multiple central teams including functional specialists and business category teams to ensure coherence and other regional teams to share/learn best practices Drive user growth through local marketing initiatives, partnerships as well as localising the offering/pricing for your market In a nutshell the Cluster Lead is expected to completely own and drive the business, the team and make all decisions for the city cluster. If being a lynchpin of an organization and business excites you, we d love to meet you and talk more. What we ll need: 4-6 years of experience in a high growth operations based startup, FMCG or other consumer companies, or consulting High sense of ownership and a penchant for excellence Prior experience in operations or category management a bonus What we d love: We re looking for extremely strong first-principles problem solvers, who have a maker / builder within them and want to bring to life consumer insights to revolutionize the service industry.