Relationship Manager Job in Vashi Electricals

• Sales

Accountable for maintaining and growing Sales of the company products

Accountable to successfully achieve assigned annual targets

Responsible to achieve monthly maximum incentives for the team of CRMs against basket parameter in SITARA Programs

Responsible for increasing quotation conversation ratio

Closed and win quotation should be 40% (Considered Last 28 days Quotation)

New Business Development

Responsible to increase customer database and achieve targets

Accountable for expansion of VEPL brand (new areas / locations)

• Collection

Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them

• After Sales Service

Responsible for resolving customer complaints and ensure customer delight

Take regular feedback from customers regarding products and services offered by VEPL

• Additional Skills

Excellent Team management skills and Leadership qualities

Strong crisis management and time management skills

Should be assertive and have an eye for detail

Ability to handle multiple tasks and work under pressure by meeting deadlines

• Confident