Telecaller Bpo Job in Vayunex Solutions

We are looking for a motivated and energetic Telecaller / Telesales Executive to join our sales team. The candidate will be responsible for making outbound calls to potential customers, explaining product or service features, and converting leads into sales. A successful candidate should have excellent communication and persuasion skills.

Key Responsibilities:

Make outbound calls to potential customers to promote products/services.

Handle inbound queries and follow up with leads generated through marketing campaigns.

Explain product features and benefits to customers effectively.

Maintain a database of customer information and call records.

Achieve daily/weekly/monthly sales targets and conversion rates.

Handle objections and resolve customer concerns in a professional manner.

Record customer feedback and report to the sales/marketing team.

Schedule appointments for field sales teams or demonstrations as needed.

Stay updated with product knowledge, company policies, and industry trends.

Qualifications & Skills:

Minimum qualification: 10+2 or a bachelors degree in any field.

03 years of experience in telesales, telemarketing, or customer service.

Excellent communication and interpersonal skills in [English / Regional Language as applicable].

Ability to handle rejections and work under pressure.

Good persuasion and negotiation skills.

Basic computer knowledge (MS Office, CRM tools preferred).