Telecaller Job in Vcommission Media Pvt. Ltd.
Telecaller
Vcommission Media Pvt. Ltd.
4+ weeks ago
- Gurgaon, Haryana
- Not Disclosed
- Full-time
Job Summary
Skills
Job Descriptions :
- Answering calls and resolving queries about product or company.
- Noticing significant subtleties of every discussion.
- Conveying verbal acknowledgments of offers to our Sales group for closing.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Maintains operations by following policies and methodology and functional changes.
- Keeps up quality service by adhering to organisationguidelines.
- Reaching potential or existing clients to advise them about an item or administration utilisingpre-defined scripts.
- Responding to inquiries concerning things or the organisation
- Posing questions to comprehend client necessities and close sales
- Considering the details of each offering and staying side by the side of updates to these contributions.
- Acquiring and updating an individual's contact details.
- Calling active or old customers to encourage the purchase of items.
Requirements
- Proven experience as a telesales representative or other customer service role.
- Graduate in any field
- Excellent knowledge of the English language
- Good knowledge of computer programs like (CRM software) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles
Skills
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills
Benefits
- Flexible working hours
- 6 - Days working culture
- Health Insurance Benefits
- Tenure Recognition and Awards
- Leave Benefits as per Milestones
- Performance Linked Growth Opportunities
- Out of Term Appraisals


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