Service Desk Executives Job in Vda Infosolutions (p) Ltd.
Service Desk Executives
Vda Infosolutions (p) Ltd.
4+ weeks ago
- Kolkata, West Bengal
- Not Disclosed
- Full-time
Job Summary
Job Location: Pune , Mumbai, Bengaluru, Kolkata
Desired Qualities
- Excellent interpersonal skills & communication skills
- Should have planning & organizing skills
- Should handle customer queries efficiently
- Exposure working for an IT companies under remote service desk/technical support
- Exposure to ITIL based work environment
- Ability to work in rotating shift
Qualification Criteria
- Diploma or Degree holder
- Minimum 2 to 5 Years of experience in IT industry
- Good knowledge on windows and networks
- Ability to resolve the incidents remotely within the SLA
- Should work independently
- Quick learner to the newer technology
- Exposure and hands on to work on ITIL based service desk tool
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