Service Engineer Job in Veralto Global

Imagine yourself...

• Doing meaningful work that impacts the world around you every day.
• Thriving in a supportive team environment that encourages excellence and innovation.
• Joining a company with a proven track record of success and a future full of opportunities.
• Contributing to a brighter, safer, and more sustainable future.

About Videojet Technologies

As a global leader in the product identification market, Videojet Technologies plays a critical role in ensuring the safety, authenticity, and traceability of products in industries like food, beverage, pharmaceuticals, and industrial manufacturing. Our solutions including in-line printing, coding, marking products, consumables, and software touch millions of products every day.

As part of Veralto s Product Quality & Innovation segment, Videojet offers an environment where your work truly matters, and where you ll have ample opportunities to develop your skills and advance your career.

We are hiring: Service Engineer Location: Kashipur

This is an exciting role for someone who enjoys working on the road, solving customer challenges, and making a tangible impact every day. As a Field Service Engineer (FSE), you will be the technical face of Videojet, delivering outstanding service and support to our existing customers. This role offers variety every day brings new customer interactions, problem-solving opportunities, and the chance to directly support business and service growth.

Key Responsibilities:

• Attend breakdown calls and resolve technical issues at customer sites.
• Request and manage parts, ensuring seamless resolution under warranty, CAMP, or chargeable service.
• Perform equipment installations and preventive maintenance as per schedule.
• Promote service contracts and consumables to customers.
• Conduct product demonstrations and on-site training for customers.
• Document and update service reports in Oracle.
• Identify potential spare parts or equipment needs and share leads with the sales team.
• Ensure high levels of customer satisfaction by providing timely and professional service.

Key Competencies:

• Ability to work independently while effectively managing priorities.
• Strong time management and multi-tasking capabilities.
• Effective coordination and collaboration with internal teams to solve technical challenges.
• Analytical mindset to diagnose technical problems and deliver timely solutions.
• Excellent communication skills, especially with customers and internal stakeholders.
• Flexibility and adaptability to manage dynamic work schedules.

Qualifications & Requirements:

• Diploma / Engineering Degree in any technical stream.
• Minimum of 2 years of field service experience preferably with technical products in an Indian or multinational company.
• Proficiency in local language is essential for effective customer interaction.

Why Join Videojet & Veralto?

• Work for a company with a global footprint and industry-leading technologies.
• Contribute to solutions that ensure product safety and quality around the world.
• Access to continuous learning, global career paths, and professional growth.
• Be part of Veralto, a $5 billion global leader dedicated to safeguarding the world s most vital resources.

Diversity & Inclusion at Veralto

At Veralto, we celebrate diversity and embrace the value that different perspectives bring to our workforce, workplace, and markets. We are committed to creating a culture where everyone belongs and can thrive.

Discover what s within you. Apply now and shape your future with Videojet!