Front Office Job in Verdus Hospitality Pvt Ltd (Verdus Hotels)

Role: Front Office Assistant / Associate

Location: Tapovan, Rishikesh

Compensation Structure: Salary + Accommodation + Food

Role & Responsibilities (indicative):

o Register guests and assigns rooms. Accommodates special requests whenever

possible.

o Assist in pre-registration and blocking of rooms for reservations.

o Adhere to proper credit, check- cashing, and cash handling policies and procedures.

o Understand room status and room status tracking.

o Understand room locations, types of rooms available, and room rates as well as the

activities and services of the property.

o Present options and alternatives to guests and help in making choices.

o Use suggestive selling techniques to sell rooms and to promote other services of the

hotel.

o Coordinate room status updates with the housekeeping department by notification

housekeeping of all checkouts, late checkouts, early check-ins, special requests, and

day use rooms.

o Maintains guest room key storage and supervise access to safe deposit boxes/rooms.

o Perform cashier related functions like posting charges to guest accounts, raising paid

out's, currency exchange,

o Work closely with the housekeeping department in the keeping room status reports up

to date and coordinates requests for maintenance and repair work.

o Understand and perform all safety and emergency procedures.

o Maintain the cleanliness and neatness of the front desk area.

Background:

o 1-5 years of relevant experience in the hospitality industry playing similar roles.

o Degree/Diploma in Hotel Management will be a plus