Medical Billing Client Relationship Specialist | Work From Home Job in Vericle Pacific

Medical Billing Client Relationship Specialist | Work From Home

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Job Summary


RESPONSIBILITIES

  • Build and manage strong and lasting client relationships during the entire client lifecycle. Maximize testimonials and client referrals and minimize client attrition
  • Promote teamwork with providers. Provide the practice owners and office staff with a Single Point of Contact (SPOC) to EHR developers, training staff, and RCM analysts
  • Help practice owners reach their business goals using Vericle software and services:
  • Improve client profitability, including RCM, office workflow, compliance, EHR configuration, patient scheduling, and patient care documentation
  • Discover and troubleshoot client practice management and RCM problems
  • Teach practice owners how to use Vericle s embedded analytics and 3-rd party apps to improve office profitability, patient flow, compliance, and billing processes
  • Build state-of-the-art Client Relationship Management (CRM) processes and systems to improve the professionalism and scalability of Vericle systems and services.
  • QUALIFICATIONS

  • 2+ years of Client Account Management for a medical billing BPO
  • Experience in managing multiple healthcare provider relationships in US
  • Knowledgeable in healthcare insurance policy concepts.
  • Familiar with US medical insurance industry and insurance claims processing cycle
  • Knowledge of ICD-10, CPT, and HCPC
  • Understand CMS-1500 and UB-04 claim formats
  • BSc in computer science or other related courses


  • SKILLS

  • Solid problem-solving and learning skills
  • Commitment to and expectation for teamwork
  • Excellent verbal and written communication skills
  • Comfortable at conflict resolution
  • Comfortable at managing multiple high priority projects


  • NOTE

    • Must have stable internet connection minimum of 5 MBPS
    • Must be comfortable working the US business hours
    • Must own a laptop with at least 8 GB memory
    Experience Required :

    Fresher

    Vacancy :

    2 - 4 Hires