Director - Software Development Job in Verizon Communication
Director - Software Development
- Hyderabad, Telangana
- Not Disclosed
- Full-time
Why Verizon:
At Verizon, we empower our employees to innovate, grow, and make an impact. Our V Team thrives on a culture of inclusivity, collaboration, and bold ideas. Whether in crisis or celebration, we come together to lift our communities and create a meaningful difference. When you join Verizon, you join a team committed to driving technology and shaping the way the world lives, works, and plays.
Role Overview:
As the Director of Software Development, you will be at the forefront of driving AI-driven innovation within the Verizon Business Group s (VBG) service domain. This role requires a deep understanding of digital and agent experiences, as well as expertise in infusing AI across service journeys. You ll lead a talented team to develop and maintain experience platforms while delivering cutting-edge business solutions.
Key Responsibilities:
Leadership & Team Building:
- Build and lead a highly motivated, skilled team of digital innovators.
- Coach, train, and mentor team members to achieve subject matter expertise.
- Hire and develop high-performing talent to support strategic goals.
Strategic Planning & Execution:
- Oversee architecture, development, and maintenance of Experience Platforms (SOEs) handling VBG service requests.
- Drive AI solutions to enhance business value in the service domain.
- Collaborate with cross-functional teams to establish goals and deliver business outcomes.
Solution Design & Implementation:
- Design intuitive, scalable solutions aligned with AI standards.
- Partner with AI&D teams to define use cases for VBG customer service management.
- Benchmark architecture and coding standards against industry best practices.
Market & Industry Insight:
- Analyze emerging technologies and trends to reimagine service experiences.
- Stay ahead of industry advancements to keep Verizon at the forefront of innovation.
Decision-Making Authority:
- Act independently within your area of responsibility, managing budgets and resources.
Qualifications:
Basic Requirements:
- Bachelor s degree or equivalent technical qualification.
- Ten or more years of relevant experience demonstrated through work or specialized training.
- Proficiency in Spring Boot, React, and Python.
- Expertise in engineering data and extracting insights using AI/ML techniques.
- Two or more years of experience in developing and deploying AI models in production.
- Strong understanding of technology selection, architecture, and full-stack implementation.
- Proven ability to manage multiple projects and meet tight deadlines in a dynamic environment.
Preferred Qualifications:
- Five or more years of experience in the telecom network domain.
- Leadership experience managing diverse global teams.
- Industry recognitions, patents, or published papers.
- Active participation in professional bodies or standards organizations.
Qualification : Bachelors degree or equivalent technical qualification
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