Client Manager - Zkraft Job in Vertoz

Client Manager Zkraft (Social Media Account Manager)

Location: Mumbai

Industry: IT Services / Digital Marketing

Job Type: Full-time

Experience: 1 3 years

Who We Are:

Zkraft is the digital marketing arm of Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech platform offering digital advertising, identity solutions, and cloud infrastructure.

At Zkraft, we specialize in strategy, transformation, media planning & buying, and deliver data-driven, AI-powered campaigns using platforms like Ingenious Plex, Azurite, and Qualispace. We serve sectors such as E-commerce, BFSI, Healthcare, Real Estate, Government, and verticals like Automotive and Entertainment.

About the Role:

We are looking for a Client Manager (Social Media Account Manager) who is equal parts strategist, communicator, and project coordinator. If you thrive at the intersection of creativity and client relationships, this is your role.

What You ll Do:

• Act as the primary point of contact for client communication and campaign updates.
• Lead social media strategy and campaign execution, aligning creative work with client goals.
• Coordinate with internal teams designers, copywriters, media planners to deliver high-impact content.
• Manage project workflows to ensure on-time delivery of calendars, creatives, and reports.
• Monitor platform trends, analyze performance metrics, and optimize campaigns accordingly.
• Present monthly performance reports, with clear insights and actionables.
• Drive client satisfaction, proactively identify upselling or cross-selling opportunities.
• Stay up to date on influencer marketing, content trends, and evolving platform features.

Requirements:

• 1 3 years of experience in social media or digital account management.
• Proficiency in managing platform-specific content across Instagram, LinkedIn, Twitter, Facebook, and YouTube.
• Experience in a client-facing role, preferably in a digital marketing agency.
• Creative thinker with an eye for trends and audience engagement.
• Excellent communication, organization, and presentation skills.
• Ability to lead content strategies for D2C, lifestyle, fashion, or EV brands.
• Knowledge of paid media, community management, and reporting dashboards.
• Exposure to regional/hyperlocal campaigns and global market strategies is a plus.

Why Join Zkraft?

• Be part of a rapidly growing, AI-driven digital marketing company.
• Work with diverse brands across high-impact industries.
• Collaborate with a creative, fast-paced, and future-focused team.
• Contribute to campaigns that drive real business outcomes.